FAQ

FREQUENTLY ASKED QUESTIONS

Are we supposed to pay in advance or upon arrival?

While booking a private car, we provide flexibility to either make payment in advance or through cash. In case you want to make payment with cash after the ride, this option is also available for your convenience.

Is the payment process safe?

While paying through a debit or credit card, if you add personal information, it will be encrypted to ensure your safety. So, there is no need to worry; our company offers a secure payment option.

What are your operating hours?

We accommodate the needs of our customers by providing transportation services 24/7. Many times, travel schedules are unpredictable, and people are taking flights in the middle of the night or even during rush hour We work around the clock and make sure that people have the best transportation service every time they arrive or depart from London.

Can we estimate the fare before booking?

Yes, you can. Input your pick-up location and your drop-off destination. Our team would show you the estimated fare for the distance shown on the map. If the fare is acceptable to you, you can proceed with booking the private car.

Do you have a wheelchair-accessible car?

Yes, we have cars in our fleet that can easily adjust wheelchairs for disabled people. The vehicles are specially designed or modified for them. The car has a ramp to facilitate the entry of the wheel chair. During the booking process, make sure to provide references and requirements for wheelchair-accessible cars.